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Support programs can help people with ostomies find solutions to their challenges – including finding the right products, solving skin issues, and answering other ostomy related questions you may have.
Ostomy surgery can be overwhelming. From pre-surgical preparations, to your hospital stay, to the transition home, and throughout the journey of re-establishing your routine – you have so much information to digest and so many decisions to make.
Ostomy support services are designed to help you
Your stomal therapy nurse has likely introduced you to one or more support programs that are available from different product manufacturers. These programs are usually free of charge, and they're designed to help you with the various needs you have as you live life with an ostomy. This includes access to educational information, product sampling and usage guidance, and answering any questions you may have.
When to use an ostomy support program – and what you can expect
There are many reasons to join an ostomy support program – and the potential benefits may surprise you. Below are some things to keep in mind, and suggestions for making the most out of ostomy support services.
Ostomy support programs are not a replacement for the care that you receive from your chosen healthcare provider. They can, however, be valuable extension of that team – providing education, product guidance, and a listening ear when you need it. Not all ostomy support programs are the same, so be sure to review your program(s) for details on the services offered.
The more you use an ostomy support program, the greater the benefit
Frequency matters. People considered to be active users of Secure Start℠ services report that they are:
Click here to enroll in Secure Start℠ services.
*McNichol, Laurie; Markiewicz, Anna; Goldstine, Jimena; Nichols, Thom R. A Cross-Sectional Survey Reporting on the Value of Patient-Centered Ostomy Programs: A Smooth Transition After Ostomy Surgery. Journal of Wound, Ostomy and Continence Nursing: September/October 2022 - Volume 49 - Issue 5 - p 449-454, 6 months post-surgery, Compared to Secure Start users with only one interaction, P=.014 - P≤.032
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